March 1993 – December 1995 Bell Atlantice NYNEX Mobile Orangeburg, New York, USA
Project Leader, Retail Applications Development
Was responsible for maintenance and new design of the Retail Management system. Led a group of five developers. Trained users, training department, help desk, operations, and new programmers as needed. Developed a solution that increased our telemarketing sales by 50%.
April 1989 – March 1993 Frost & Sullivan Inc. New York, New York, USA
IS Director
Was responsible for computer systems and software for both NY and London offices. Managed two employees locally and one in the London office. Maintained financial systems, developed order processing system and direct marketing mail campaigns. Trained end users. Established direct data links between NY and London offices which saved costs by 30% when communicating between the two offices.
November 1987 – March 1993 TMP. Inc. New York, New York, USA
DP Department Liaison/Programmer Analyst
Provided internal development support. Because of communication problems between user group and data processing department, volunteered to act as liaison between the two groups.
October 1985 – November 1987 Bantam Doubleday & Dell New York, New York, USA
Programmer Analyst
Provided internal development support for company’s Sales Reporting and Order Management systems